Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. An email must be sent within 7 days of the receipt of your product to email: firstname.lastname@example.org with the Order Number in the subject line, Images of the Product as it was received by you, and the reason for your return clearly stated.
We will reply with a pre-paid shipping label for you to return the product to us.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two weeks of confirmation that item returned is in good condition. A full refund will be made to you if the product is found to be faulty, broken or mislabelled by us in any way. Rs. 150/- will be deducted from your refund amount for shipping charges if product is accurately delivered and yet rejected.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, you should use the pre-paid shipping label issued to you by us. If you receive a refund, the cost of return shipping (Rs. 150) will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.